Shipping Policy
Welcome to Zoho Stores, your trusted destination for high-quality kids’ toys, fashion, and accessories. Your satisfaction and your child’s happiness are our top priority. To ensure a smooth shopping experience, here is everything you need to know about our shipping and delivery process.
Order Processing Time
Once your order is successfully placed on Zoho Stores, our team immediately begins processing it.
Processing time: 1–2 business days
During this time, we:
- Verify and confirm your payment
- Carefully pick, pack, and quality-check your items
- Coordinate with our courier partners for fast and secure dispatch
We ensure that every product is securely packaged so it reaches your doorstep in perfect condition.
Delivery Timelines
We offer flexible delivery options for your convenience:
- Standard Delivery: 5–7 business days
- Fast Delivery: 2–3 business days
- Express Shipping: Within 48 hours
Delivery time may vary based on your location, order volume, courier availability, and product stock.
If there is any unexpected delay, our team will notify you immediately.
Order Tracking
Once your order is shipped, you will receive a confirmation via email or SMS containing:
- Your tracking number
- A direct tracking link for real-time updates
You can also track your order anytime from the “My Orders” section on the Zoho Stores website.
Shipping Costs
Shipping charges are calculated based on the following:
- Delivery method selected
- Delivery location
- Total weight or value of your order
All applicable shipping fees will be clearly displayed at checkout before you make the payment.
At Zoho Stores, we ensure complete transparency — no hidden charges.
Our Delivery Partners
We work only with trusted and verified logistics companies to ensure:
- Safe and secure packaging
- Timely and reliable delivery
- Professional handling from pickup to doorstep
All shipments are tracked and monitored until they reach you.
Customer Support
For any shipping questions, delivery concerns, or order-related issues, our support team is always ready to help.
📍 ZOHO STORES – Registered Address
17/259 A, Mattul North Second Street,
Mattul North, Cherukunnu,
Kannur, Kerala – 670325, India
📞 Contact Numbers
MOB: +91-90729 59342